Privacy Policy

At Sole & Stitch(operated by Kamdhenu Traders), we are committed to safeguarding your privacy and ensuring a secure shopping experience at www.soleandstitch.in. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the terms outlined here.

1. Information We Collect

When you interact with our website, we may collect the following information:

• Full name

• Email address

• Contact number

• Billing and shipping address

• Order history and transaction details

• Payment information (handled securely via third-party gateways)

• Feedback, queries, or communication history

We may also collect non-personal data such as browser type, IP address, and usage patterns for analytics and site improvement.

2. How We Use Your Information

We use your personal data for:

• Processing and fulfilling your orders

• Issuing store credit coupons for returns (where applicable)

• Sending order confirmations, shipping updates, and invoices

• Responding to your queries or support requests

• Providing promotional updates (if you opt-in)

• Improving website performance and customer experience

Your data is not sold, traded, or rented to third parties.

3. Sharing Your Data

We only share your data with trusted third-party service providers, including:

• Payment processors (e.g., Razorpay)

• Delivery partners (for logistics and shipment)

• Email services (for order communication and updates)

These providers are required to maintain confidentiality and use your data only for the purposes we authorize.

4. Cookies and Tracking

Our website uses cookies to:

• Remember your preferences

• Facilitate cart and checkout functionality

• Monitor website traffic and improve performance

You can disable cookies in your browser settings, though some features may be affected.

5. Data Security

All online transactions on our site are protected using SSL (Secure Socket Layer) encryption. We adopt industry-standard security practices to prevent unauthorized access, misuse, or loss of your data.

6. Your Rights

You may request access, correction, or deletion of your personal information by emailing us at pawangoyal5754@gmail.com.

7. Policy Updates

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page and take effect immediately. Please check periodically to stay informed.

8. Contact Us

For questions, concerns, or data-related requests, reach us at:
📧 pawangoyal5754@gmail.com